Returns / Damages Policies

Returns

We accept returns on damaged or defective merchandise only.

• We must be notified about returns within three (3) business days of an orders delivery.

• When returning items, include a copy of the invoice you received with your order. Also, add a note explaining the reason for the return.

• Send an email to us so that we will be expecting the return. You must make shipping arrangements to return the merchandise.

• We strongly advise using a service that has tracking or delivery confirmation. We are not responsible for returns lost in transit.

• Ship returns to: Landana Headscarves • 1955 Swarthmore Ave Unit 4 • Lakewood, New Jersey, 08701

Refused / Unclaimed Shipments

• Refused or unclaimed packages will be charged a 20% restock fee plus all shipping costs. UPS charges for both the delivery attempt and the return.

• Refused or unclaimed packages that are re-shipped will be charged additional shipping costs, but no restock fee.

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