Returns / Damages Policies
We accept returns on damaged or defective merchandise only.
• We must be notified about returns within three (3) business days of an orders delivery.
• When returning items, include a copy of the invoice you received with your order. Also, add a note explaining the reason for the return.
• Send an email to us so that we will be expecting the return. You must make shipping arrangements to return the merchandise.
• We strongly advise using a service that has tracking or delivery confirmation. We are not responsible for returns lost in transit.
• Ship returns to: Landana Headscarves • 1955 Swarthmore Ave Unit 4 • Lakewood, New Jersey, 08701
Refused / Unclaimed Shipments
• Refused or unclaimed packages will be charged a 20% restock fee plus all shipping costs. UPS charges for both the delivery attempt and the return.
• Refused or unclaimed packages that are re-shipped will be charged additional shipping costs, but no restock fee.